Repair service and returns

Optocon offers a wide range of repair services.

Defective equipment will be repaired at our service center quickly and competently. We offer a comprehensive service package for any of our systems to reduce machine downtime to a minimum.

  • Express repair within 3 working days + shipping (additional charge)
  • Detailed error evaluation
  • Cost estimate 
  • Simple and uncomplicated return process

For a quick and smooth repair work please fill out this RMA form correctly and completely. Upon receipt, you will receive an RMA number, which you please enclose with the return of goods delivery.

Download RMA

After filling out the return form, please ship the product to the following address:

Weidmann Technologies Deutschland GmbH
Washingtonstraße 16/16a
D-01139 Dresden, Germany

Telefon: +49 (0)351 8435990
Fax: +49 (0)351 843599111
E-mail: info©optocon´de